Frequently asked questions

 

HAVE QUESTIONS?

The amount of disk space that will be available to you on the server per plan chosen to hold your web site files. Our packages are scalable. All the data collectively in your email accounts, scripts installed, all data collectively used in a Cpanel account. This includes website data uploaded which will also impact on allocated disk space.

We accept all payments supported by Paypal at www.paypal.com and Payfast at www.payfast.co.za

Hostpal offers Linux-based web hosting. Both Linux and Windows Hosting are very reliable and widely used with specific advantages. Linux servers host the majority of all websites on the Internet. Most websites you have been visiting are likely to be hosted on Linux servers even if you have Windows on your computer. Windows-based hosting is only utilised for Microsoft-specific applications, such as ASP.Net , ASP, Coldfusion, MSSQL Server or MS Access databases.

A domain name is a full website address such as www.yourdomain.com.A sub domain depends on a domain name. "yourdomain.com" is your domain name. A sub domain name "(Anyname) subdomain.yourdomain.com". http://subdomain.yourdomain.com and http://www.subdomain.yourdomain.com. A sub domain does not need to be registered. It is created in Cpanel under your existing domain name.

CDN is short for Content Delivery Network. CDN is a large distributed system of servers deployed in multiple data centres across the Internet. Other than hosting all data in one server or location, CDN hosting stores your websites and all kinds of web objects on many different servers in different places. The data and files including text, images, videos, documents, URLs, scripts, streaming media, apps could be spread across the whole system of CDN servers and data centres. The goal of a CDN is to serve content to end-users with high availability and high performance.

The facilities that house cloud storage systems are called data centers. Cloud storage systems generally rely on hundreds of data servers. Because computers occasionally require maintenance or repair, it's important to store the same information on multiple machines. This is called redundancy. Without redundancy, a cloud storage system couldn't ensure clients access to their information at any given time. Most systems store the same data on servers using different power supplies. Clients can access their data even if one power supply fails. Cloud hosting describes a method of configuring servers in a flexible way to allow for the most affordable, scalable, and reliable web infrastructure.

When a domain is newly registered, the name servers are changed, or DNS changes are made, you can expect a propagation time up to 24 hours. This is because it takes time for the DNS changes to take effect across the internet. It may even take up to 48 hours. This is a common process. Clients have immediate access to Cpanel and their client user interface to prepare websites and even upload it before this period. You do not have to wait to upload and manage aspects of your website in Cpanel.

A virtual private server (VPS) is a virtual machine sold as a service. A VPS runs its own copy of an operating system and customers have superuser-level access to that operating system. This allows the installation of almost any software on that Operating System on a server. A VPS Server has resources that are not shared by everyone. A virtual private server (VPS), also called a virtual dedicated server (VDS), is a virtual server that appears to the user as a dedicated server but is actually installed on a computer serving multiple websites. A single computer can have several VPSs, each one with its own operating system (OS) that runs the hosting software for a particular user. A VPS allows more power and control over your own online presence, grows as you need more space and is scalable in size. VPS is less expensive than dedicated servers and is pretty much similar in performance and use.

From our partners distribution centres in Gauteng , Kwa-Zulu Natal and the Western Cape in South Africa